LCG icon Luka Consulting Group Inc.
Warehouse & Logistics Consulting

Workflow Design & SOPs

A good workflow only works if it's documented clearly enough that every shift actually follows it. This service focuses on designing sound workflows and writing the SOPs that make them repeatable — not generic policy documents, but step-by-step procedures built for the floor.

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What's Included

What's included in workflow design & sops

Workflow design

Structuring how work should flow from task to task, and where handoffs happen.

SOP documentation

Clear, step-by-step procedures for the floor that new hires and veterans both actually use.

Training & rollout

Introducing new workflows and SOPs to a live operation without stalling shifts.

Standardization across shifts/sites

Making sure the same job is done the same way everywhere.

Our Approach

How we approach it

  1. On-site assessment — observe the operation across shifts.
  2. Workflow mapping — document current-state flow and identify friction.
  3. Redesign — propose a leaner workflow and draft SOPs.
  4. Rollout & training — implement with the team, adjust based on real feedback.
Is This For You

Signs you need this

  • New hires take weeks to get up to speed because there's no documented process.
  • The same mistakes keep happening despite verbal reminders.
  • Different shifts or teams do the same task differently.
  • You're growing or adding a new site and want to standardize before scaling.

Let's talk about workflow design & sops for your operation.

Reach out for a consultation — we serve warehouses and distribution centers across Canada and the United States.

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FAQ

Common questions about workflow design & sops

Do you write the SOPs or does our team write them?

Luka Consulting Group drafts the SOPs based on floor observation and input from your team, then works with you to refine them so they reflect how the operation actually runs.

Will this disrupt our current operations?

The assessment phase runs alongside normal operations. Rollout is planned around your shift patterns to minimize disruption.

Do you work with unionized warehouses?

Yes, this work is compatible with unionized environments; specifics are discussed during the initial consultation.